Staff Positions

Opticians serve a "customer service" role in the practice by working closely with patients in a sales environment in a way that helps drive the practice's growth. This role combines the skills of a medical office administrator, medical billing, appointment scheduler or medical records clerk, direct patient care, and sales.

Optometric Technicians assist the optometrist with various aspects of patient care before, during, and after the exam. This role is hands-on with patients throughout their appointment. This role is an excellent fit for someone who enjoys building relationships, educating patients, using technology, and has strong attention to detail.

Our Store Managers lead by example and coach their teams to provide excellent patient care and customer service. On our management team, business knowledge and customer service are equally important. This role is great for someone who likes exceeding goals, building teams, and helping others succeed.

Patient Account Specialists support both our patients and in-store teams by verifying patients' insurance coverage ahead of each appointment, managing claims and accounts receivable, and posting payments. This role is a good fit for someone who enjoys working via phone from a central office.